Terms of service

Last Updated: June 2026

OVERVIEW
This website is operated by Meraki by Rashmi Bajaj. Throughout this document, the
terms “we”, “us” and “our” refer to Meraki by Rashmi Bajaj.

By visiting our website or purchasing from us, you agree to be bound by the following Terms & Conditions, including any additional policies referenced here (such as our Shipping Policy and Returns & Exchanges Policy). These Terms apply to all users of the site, whether you are browsing, purchasing, or contributing content.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not use our website or place an order with us.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that powers our online shop. 

•  You must be at least 18 years old to use our website or make a purchase.
• If you are under 18, you may only use the site with the involvement and consent of a parent or legal guardian.
• You agree to provide accurate, complete, and up-to-date information when placing an order or creating an account.
• You are responsible for keeping your account login details confidential and for all activity that occurs under your account.
• You may not use our website or products for any illegal or unauthorised purpose, or in violation of any laws in your jurisdiction.

     2.    PRODUCT INFORMATION
We make every effort to display our products as accurately as possible, including descriptions, materials, dimensions, and images. However, please be aware of the following:

• As all our jewellery is handcrafted, each piece may vary slightly in appearance, finish, or size. These are natural characteristics of handmade products, not defects.
• Colours displayed on screen may vary slightly depending on your device’s monitor settings. We cannot guarantee an exact colour match between what you see online and the physical product.
• We are not liable for any allergic reactions to materials. Please read all material descriptions and our jewellery care guide carefully before purchasing.
• Product descriptions, pricing, and availability are subject to change at any time without notice.

Your statutory rights under the Consumer Rights Act 2015 are not affected by this policy.

    6.  INTELLECTUAL PROPERTY
All content on this website including but not limited to product designs, photographs, graphics, logos, written content, and branding is the exclusive property of Meraki by Rashmi Bajaj and is protected under UK and international copyright and intellectual property laws.

• You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written consent.
• We reserve all rights not expressly granted.
• Unauthorised use of our intellectual property may result in legal action.
  
  7. SOCIAL MEDIA & USER CONTENT

We love seeing our jewellery on you! If you tag us on social media: 

• By tagging @merakibyrashmibajaj or using our branded hashtags, you grant Meraki by Rashmi Bajaj a royalty-free, worldwide, perpetual licence to repost, share, and use your content across our digital platforms for marketing and promotional purposes.
• You will be credited where reasonably possible.
• You retain ownership of your original content.
  

If you submit any feedback, suggestions, or ideas to us (by email, social media, or otherwise), you agree that we may use these freely without any obligation to compensate you or keep them confidential.

 8.    ACCURACY OF INFORMATION
We take reasonable steps to ensure all information on our website is accurate and up to date. However:

• We are not responsible if any information on the site is inaccurate, incomplete, or out of date.
• Content on this site is provided for general information only and should not be relied upon as the sole basis for any decision.
• We reserve the right to correct any errors, update pricing, or change product information at any time without prior notice.
• In the event of a pricing error, we reserve the right to cancel affected orders and issue a full refund 

1    9. THIRD-PARTY LINKS & TOOLS
Our website may contain links to third-party websites or tools (such as payment providers or social media platforms). Please note:

• We do not control or endorse third-party websites and are not responsible for their content, accuracy, or practices.
• Any interaction with a third-party website is at your own risk. Please read their terms and privacy policies before engaging.
• We are not liable for any harm or loss arising from third-party tools or services accessed through our site. 

10.    PROHIBITED USES
You agree not to use this website or its content for any of the following:

• Any unlawful, fraudulent, or harmful purpose
• Violating any applicable UK, international, or local laws or regulations
• Infringing our intellectual property or the rights of any third party
• Submitting false, misleading, or deceptive information
• Uploading viruses, malware, or any harmful code
• Collecting personal data of other users without consent
• Harassment, discrimination, or abusive behaviour of any kind
• Attempting to interfere with or compromise the security of our website

We reserve the right to suspend or terminate access to our website for anyone found in breach of these terms.

 11.    PERSONAL DATA & PRIVACY
Your use of this website and any personal data you provide is governed by our Privacy Policy, which is available separately on our website. By using this site, you consent to the collection and use of your data as described in our Privacy Policy, in accordance with the UK GDPR and Data Protection Act 2018.

12.    DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
To the fullest extent permitted by UK law:

• Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
• We do not guarantee that our website will be uninterrupted, error-free, or free from viruses or other harmful components.
• We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability to you for any claim shall not exceed the total amount you paid for the relevant product(s).

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

13.    INDEMNIFICATION
You agree to indemnify and hold harmless Meraki by Rashmi Bajaj, its directors, employees, agents, and suppliers from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms, your use of our website, or your violation of any law or third-party rights

14.    GOVERNING LAW & DISPUTES
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 If you have a complaint or concern, we encourage you to contact us directly first at info@merakibyrashmibajaj.com. We will do our best to resolve the matter fairly and promptly.

15.    CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
We encourage you to review this page periodically to stay informed of any updates

16.    SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.

 17.    ENTIRE AGREEMENT
These Terms & Conditions, together with our Shipping Policy, Returns & Exchanges Policy, and Privacy Policy, constitute the entire agreement between you and Meraki by Rashmi Bajaj regarding your use of this website and purchase of our products. They supersede all prior agreements, communications, or understandings.